Our People Shine
Delivery & Collection
Our People Shine
Autoclenz have been providing us with a great level of service since starting with us in April 2022, we have a great team of operatives that are all skilled in automotive valeting, service wash, photography etc. They also provide us promptly with emergency cover whenever the need arises with is very beneficial in our industry. They are very friendly and professional in all aspects of the work they do for us, I would recommend using Autoclenz to anyone within the motor trade.
Sytner BMW Sheffield David Batty - Preparation Manager
As discussed on your recent visit and on behalf of the sales and service team at Sytner Land Rover Wakefield, we would like to express our appreciation of the standard, quality, and experience of the valet team at our site. The improved communication and changes in the team has played a huge part in us all developing a strong positive working relationship, that ultimately has enabled the jobs at hand to run smoothly and as expected. Over the last few months your manager and team as a whole have been working side by side with us to deliver the high level standards expected by our company, brand and the expectations of our customers, which has been reflected by our good customer satisfaction rating on our NPS. As a group we thank you and all the valet team at Wakefield for delivering an exceptional service and wish you all a very Merry Christmas and Happy New Year.
Sytner Land Rover Wakefield Heidi Miller - Sales Support
We could have not asked for a nicer set of people to work with, their work ethic is amazing, and they are very conscientious, clean, and tidy. This was a Great move on our behalf coming across to Autoclenz. Thank you for delivering on your promise. Please pass on our thanks to your team we have here, I would not want to lose them. 10 out of 10.
Matford Jaguar Land Rover Exeter Tony Pearson - General Sales Manager
I thought you would be delighted to know that we passed our AUC audit with flying colours, the team really did us proud. In fact, the auditor said it was the best physical audit he had carried out this year! Thank you for your help and support, we really do appreciate it.
Sytner BMW MINI Chigwell Peter Chadwick MSc FIMI - Head of Business
I want to drop you a quick e-mail to compliment the Autocleanz team at Temple Fortune. All of the team play an integral role in the performance of the dealership and there is never a job that is too big or too small whenever asked to undertake a task. Having worked at other MB sites within the group I can say confidently say that that this is by far the most efficient team that I have had the pleasure to work with.
Mercedes-Benz Temple Fortune Shane Cox - New Car Sales Manager
I just wanted to drop you a quick note to say how impressed I have been with the team at autoclenz, from the valeting team and the support of the area manager Layla. Layla is always on the end of a phone to help and support the dealership at any time. Absolutely first class!
Bristol Street Vauxhall Knaresborough Nick Harding - General Manager
Since the Autoclenz team came on site they have provided us with a fantastic Service nothing is too much trouble. Layla our account manager is always on hand to help. I would highly recommend them
D. M. Keith Group Peter Donnell - Dealer Principal
Having worked in the automotive industry for over 30 years I can honestly say that Autoclenz are by far the easiest to work with always available reliable and adaptable to any of my business needs.
Motordepot CarSupermarket Martin Rhodes - Goole prep centre Manager
I have worked with Autoclenz for the last 3 years at our Bodyshop, after working with other valet providers I can’t recommend Autoclenz enough. The support I receive from the ROM Layla is what makes it work so well, audits are carried out by Layla and Justin to keep the standard high which has had a great impact on customer feedback scores.
FMG Repair Services Andrew Pearson - General manager
We have worked in partnership with Autoclenz for the last 3 years at our Dealership. After working with other driver/valet providers I can’t recommend Autoclenz enough. The support we get from them is key to what makes it work so well, regular audits keep the standard high which has had a great effect on our manufacturer CSi score.
Stoneacre Andy Farrell - Regional Aftersales Manager
We have worked with Autoclenz at Sherburn for nearly 3 years now, our working partnership has gone from strength to strength, special credit to Layla and the Autoclenz team, who go over and above to deliver a first class service.
TrustFord Wayne Ratcliffe - Preparation Centre Manager
I just wanted to say that the valeting team we have currently at Tamworth have been excellent, nothing is too much for them and the quality of the cleans is really good.
Mercedes-Benz of Tamworth, LSH Auto UK Limited Ashley Palmer - Aftersales Manager
On behalf of myself and the Europcar Senior Management Team I would like to thank you and the team for all of your hard work, dedication and support you have provided at Tredegar station.
We are currently going through an unprecedented time, but despite the current situation you are continuing to provide our customers with the outstanding service that they have become accustomed to.
As you know, vehicle rental is an 'essential service', it is more important than ever to keep the nation mobile in these challenging times, therefore for you and the team to be keeping the station running smoothly, it is truly commendable.
Well done and thank you for all of your hard work, you are all doing a great job and it really is appreciated.
Europcar Mobility Group UK Gary SMITH - Managing Director
Thank you for all your help. Especially at this challenging time.
Avis Heathrow Kenny McCamli - Station Manager
Fantastic team effort getting our March deliveries ready, great planning. None better
Stephen James Enfield Peter Watts - New Cars Sales Manager
Very consistent, friendly and always easy to do business with!
Lancaster JLR Reading Chris Nowne - Used Car Sales Manager
As the UK’s largest BMW retailer the handover experience to us means as much as it does to you. As we near the end of another busy month it’s great to see our first wave of handovers ready to go and wonderfully prepared by our partners Autoclenz Ltd and their on site colleagues.
BMW & MINI Park Lane Chris Learmonth, Managing Director
Having opened a new body repair centre in Wolverhampton we were in the market for a diamond cutting wheel specialist, having scoured the market we found numerous companies who could offer this service. Unfortunately, the turnaround time was between 3-5 working days, due to the requirements of the dealership work we also carried out this time frame, was just not quick enough. We then came across Clive from Autoclenz who offered us the turnaround time that we required without compromising on quality or service by bringing the diamond cutting service to ourselves on site in the form of a mobile van and promised us a 1 day turn around without compromising on quality. I was very sceptical, but I was so wrong to be, the service, professionalism and quality we receive is second to none. I would like to thank Clive for delivering a fantastic service and look forward to continuing working with him.
Evans Halshaw Body Centre Wolverhampton Mark Taylor, Body Centre Workshop Controller
As site manager of our Redditch branch for Gemini Accident Repairs, the benefits to us for using your van are excellent as you provide a high-quality service which helps our down time and key to key especially on specialist diamond cut wheels. Previously this would add 3 to 4 days to repair schedule. As we are fully measured on our key to key this is fantastic advantage to us. The service and quality of work never lets us down.
Gemini ARC Redditch Branch Manager Colin Rowley, Site Manager
We at Nationwide (Crewe) have been using Autoclenz in Crewe for the past 12 months & they have drastically reduced our waiting time on diamond cut & painted wheels. Sometimes turning wheels around for the next day, which is brilliant for our business as we are targeted on key to key times.
Nationwide Crash repair Scott Twigg, Parts Manager
Bristol Street Motors Knaresborough & Keighley started to use Autoclenz in May 2019. In the 6 months that they have supplied us with valeting services I am pleased to say that I am very happy with their services. The level of detail the Valeters have is exceptional, the back of house service is also great, whenever we experience an issue, we can easily speak to someone who is always happy to come out and deal with our concern and rectify. The health and safety of the valeting services is excellent also. Overall a great company to be team with as I can rely on them doing a great job first time keeping our customers happy which is key to our business.
Bristol Street Motors Vauxhall Knaresborough/Vauxhall Keighley Nick Harding - CMA General Manager
I am GM for the 2 TrustFord PDI centres in Stratford upon Avon and Leeds, we currently PDI and deliver over 30000 vehicles across the 2 sites. The logistics operation at the sites can be challenging at times but it is made easier when you have confidence in the vehicle being prepared properly, especially the final valet and Quality Inspection. Autoclenz are our Valet partners of choice because they offer a complete service to us that means we know that it doesn’t matter whether the volume peaks or dips, they can deliver a great service. Regular meetings are held where we can discuss performance of their team and they are often the first at bringing new ideas or solutions to current concerns. It is fair to say that , mechanical inspection apart, the final Valet is possibly the most important part of the process as we deliver 80% of our PDIs direct to the end user, so a great 2 way working relationship is imperative to us.
TrustFord Long Marston and Sherburn Matt Walton - General Manager
I would like to recommend the Autoclenz Team at Mercedes-Benz Chelsea for an award as they have always delivered an excellent service to our Sales Team. I have worked with them for over 10 years and I have to say the quality has never dropped. On this basis I would like you to recognise the good job and level of commitment they have displayed
Mercedes-Benz - Chelsea Roberto Foramacchi - New Car Sales Manager
I want to take this opportunity to thank you for what can only be described as an excellent September, your team were fully committed and without them we could not have achieved a record breaking month.
Please pass my thanks to your team!
Well done all.
Mercedes-Benz Colindale Kind Regards, Jo Moursi - Sales Manager – New Cars
Please can you pass on my thanks and my appreciation to David for all his hard work so far this year. David has been an fantastic asset to your team and his continued hard work has not gone unnoticed. He deserves a very big pat on the back.
Mercedes-Benz Colindale Many Thanks, Richard Fraser - Used Car Manager, Mercedes-Benz Colindale
Good evening Steve, Since Arun and the guys have been back from their break their work rate has been awesome especially with the extreme amount of short notice jobs we have put on them. I feel the team should receive special mention for this last week as their efforts have doubled, please pass on my thanks to the guys.
Crawley Audi Kindest regards, Robin Knight - Crawley Audi
I would just like to say what a pleasure it is to work with a company like Autoclenz. We never get any complaints off our customer only praise for how clean and spotless there vehicles are, which is a credit to Cyril.
Cyril will do anything to help anyone. A prime example was when a customer was going away in his vehicle at Christmas time, he stayed until after 6.00 pm to make sure it was ready for him to collect at 7.00 the next morning so as not to ruin someones Christmas break. The pride he takes in his work, shows in the cleanliness of the vehicles.
Due to his commitment and the service that Autoclenz and Cyril provide I have never even considered dealing with another valeting company.
Inchcape Manchester Paint & Body Inchcape Manchester
To Whom it may concern
I have had the pleasure in dealing with Autoclenz in a number of guises over the past 15 years and I have never been in need to ever consider another valeting company due to the strength of the relationship that the team have built up and commitment and attention to detail that I know they deliver on a daily basis. Dean has been a fantastic ambassador for this business and one that I will trust implicitly to get the job done to the exacting standards I demand.
There is a strong understanding in terms of what is required from them and also that the job of the sun-contracting valeting company is to manage itself. I am pleased to say that this happens. I also get regular feedback and if there is any need to speak to one of the team about anything then I know that it will be actioned as a priority.
Autoclenz have a lot of experience in their chosen field of expertise and it shows. I am always very happy with the results
Richard Fellows - Head of Business - Swindon Audi Richard Fellows - Head of Business
Can I just say thank you to you and the team for the support you have given me these previous weeks, but a huge well done and thank you to the valet team themselves, in the number of vehicles that they have been producing whilst going through a very busy time. As we all know who have done this work it is very hard to keep on completing 8 and 9 full valets a day per person whilst maintaining the quality that is required, so well done to all the team and keep up the good work.
Steve Morley - Workshop Manager – Technical Services - BCA Workshop Manager – Technical Services
Just wanted to let you know how well the boys at the Cooper Thames Ditton branch have performed during the current AUC audit for both BMW and Mini. The team managed to achieve a 98% pass throughout, which is just unbelievable considering the high standards expected to reach this level. The auditor also mentioned the fact that the cars were the cleanest she had seen throughout the country so far which is absolutely brilliant. They also managed to maintain a very high standard on all the sold cars, bodyshop and general retail work.
Working closely with the valet team we see on a day to day basis the hard work they put in and feel that we should pass on our congratulations to yourself and the team.
Massive thank you
Dan McCormick & Bryan Davis - Cooper BMW & Mini Cooper BMW & Mini