Autoclenz are proud to be awarded 'Best Car Valeting Service 2017. Autoclenz provides a wide range of services to retailers of new and used vehicles and to the daily rental and vehicle remarketing industries. These services include vehicle valeting, cosmetic smart repairs, imaging, vehicle delivery and collection as well as premises cleaning. Martin discusses the firm’s mission and how it works to achieve this by providing the very highest standards of service and support to its valued clients, who include 8 of the top 10 UK automotive dealer groups and the UK’s largest rental and auction companies.
“Here at Autoclenz, our mission is to offer the best fully outsourced solution to our automotive clients and continue to develop new services to help improve our client’s customer journey. As such, we are focussed on delivering the highest levels of customer service in a highly competitive marketplace. This is achieved through our network of nationally placed Regional Managers, Account Managers and operators who choose to work with us.”
It is not just the senior team that drive success for Autoclenz, and as such Martin is keen to express his pride in the work of the firm’s dedicated team, who help support the company and provide clients with the superior service they expect.
“At Autoclenz we have many long term employees, all of whom work very hard to help the firm succeed. Therefore, this year we have started celebrating our long service employees. In November, we celebrated 13 employees who have been with Autoclenz for over 20 years, which is a real achievement when you think the experience and understanding of the industry that lies with those individuals and the fact that they have been loyal in all those years.”
Looking ahead, the vehicle maintenance industry looks set to face a myriad of challenges thanks to Brexit and the uncertainty this creates. Despite this, Martin foresees many exciting developments for Autoclenz, as the firm seeks to grow and flourish whilst continuing to offer the exceptional level of support and service that it has come to pride itself on.
“Moving forward, our aim is to continue our sustainable growth and become the partner of choice for the UK automotive market. We have already had interest in our services in Europe and we are exploring the possibility that this is a growth area that we can build on due to our reputation in the UK.