Lucy Duggins 7 March 2016 09:23:22Autoclenz’s success has come from listening to dealers and creating a portfolio of services that can either save money, increase revenues or improve retail customer satisfaction. These are 3 very different boxes, or are they ?
Saving money comes from the efficiency of a specialist outsource company managing your valet bay, the economies of scale in supporting the operation and transparent IT to track productivity and spend. This is also true with our Cosmetic Repair implant solution which refurbishes your stock quicker, better and more cost effectively.
Increasing revenues comes from the Value Add of upselling over the Service Desk. Whether this is the upsell of a Valet or Cosmetic Repairs. We have customers offsetting 34% of their valet spend by selling these services simply by asking the question. All point of sale and delivery is managed by Autoclenz.
And finally improved CSI. Well all of the above will certainly help with a customer’s perception of your business. Our Value Add portfolio includes Car Park Concierge to help your customers park, Meet & Greet operators to set the scene for your customers dealership visit and Collection & Delivery operators, again to enhance the offering to your customers. All of these could be the difference why a customer chooses you as opposed to your competition.
Autoclenz can be instrumental in enhancing customer retention, improved csi and an improved bottom line.
To find out more about the difference at Autoclenz please call Lucy on 01283 554682
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